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CLASS:PUBLIC
CREATED:20150511T032220Z
DESCRIPTION:BETSOL will walk through a use case comparing standard infrastr
	ucture support services organizations against modern\, optimized\, high-pe
	rforming organizations. This session will cover benchmarks and targets for
	 headcount\, supported applications\, supported users\, uptime\, and more.
	 Learn the modern tools and techniques for achieving lean 24x7x365 support
	\, work-life balance\, and true proactivity. Discussion will also dive int
	o best practices for managing security\, patches\, customized applications
	\, and virtualization.\n
DTEND;TZID="Mountain Standard Time":20150617T161500
DTSTAMP:20150511T032221Z
DTSTART;TZID="Mountain Standard Time":20150617T151500
LAST-MODIFIED:20150511T032220Z
LOCATION:Room 301 => Wed\, Jun 17\, 2015 (03:15 PM - 04:15 PM)
PRIORITY:5
SEQUENCE:0
SUMMARY;LANGUAGE=en-us:BETSOL at IAUG - Optimizing Infrastructure Support S
	ervices
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	ng organizations. This session will cover benchmarks and targets for headc
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	 the modern tools and techniques for achieving lean 24x7x365 support\, wor
	k-life balance\, and true proactivity. Discussion will also dive into best
	 practices for managing security\, patches\, customized applications\, and
	 virtualization.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>\n\n</BODY>\n<
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